SETTING UP AND PACKING DOWN
1/ Set-up starts at 10:00am and you must be ready to trade by 12pm. Market hours are 12pm - 9pm.
2/ Pack-down may begin no earlier than 9pm.
3/ Display boxes / trestle tables and all set up equipment is to be provided by the Stallholder. Limited Marquee hire.
4/ All hired display items must be returned at the end of the day.
5/ Personal safety and that of other stallholders and the public must be a priority throughout the day.
6/ Please consider local residents when loading / unloading by not blocking driveways or footpaths and by keeping noise at a respectful level.
If you have any issues on market day, please call 0411206964 for assistance.
CANCELLATIONS
Please refer to your confirmation form for allocated date(s). Cancellations and no-shows affect the markets ability to perform at its peak hence it is courtesy to notify the market management at least 7 days prior to any change in bookings. The market operates on a ‘3 strikes’ policy whereby stallholders who fail to show to their allocated date or provide late cancellation are given one strike. After 3 strikes, you will forfeit the remainder of your allocations for the season and will need to reapply. Please note our terms and conditions relating to our cancellations policy.
STALL DISPLAY
A stall is your mini shopfront so we expect it to be inviting and exciting to customers. Have a stall set up in mind before market day, considering the best way to showcase your products. Specifically:
1/ We can provide a trestle tables (180cm(l) x 80cm(w). Beyond this, you will need to bring along your own display props.
2/ Tables must be covered by a clean tablecloth (any colour). The tablecloth should not drape on the ground, should not be tatty nor frayed. Display boxes do not need to be covered.
3/ All stallholder brought display props (e.g. clothes racks, mannequins, mirrors, tables) must be in good working condition and clean in appearance. Wonky, broken or generally worn looking items will not be permitted for display. All stallholder brought items must go home with you!
4/ We encourage you to have branding/signage however no pull-up type banners are permitted.
5/ Electrical items such as drills, sewing machines, irons etc must not be used at your stall without prior approval.
6/ Individual stallholders can discuss any specific requirements/display ideas outside of the above rules with market management for approval.
WEATHER
Stalls are allocated indoors and outdoors (depending on market location) so the market operates all year round irrespective of weather. Wind and rain can still affect stalls when conditions are extreme so we suggest being prepared with plastic sheeting and ways to hold down lightweight items, just in case.
STALL ALLOCATIONS
Stalls are pre-allocated based on the product mix on the day as well as the individual requirements of each product. Upon arrival, a staff member will show you to your allocated stall. Should you wish to find out your allocation prior to the market day, feel free to call or email us on the Thursday prior to your booked market day!
CAR PARKING
Please make sure you arrive with plenty of time to unload and look for street/paid parking as come locations does not provide a parking space.
SELLING
The market is a retail environment and irrespective of your product, it will never sell itself. Be prepared to engage with your customers and tell them the story behind the product, your inspirations, the techniques used to create, the materials used etc. Signage is a very good tool to help communicate with customers and you should also consider having business cards available to give out too. If possible, having a range of price points allows you to cater to a wider audience.
EFTPOS
If you wish to accept card payments some good options include the Square or PayPal card readers. If you’re unable to secure a POS reader before market day, get in touch to see how we might be able to help!
SAFETY
Public safety and that of yourself and other stallholders must be a priority on market day. If you are unsure about anything throughout the day, just let market management know.
SOCIAL MEDIA
We’re very active across social media and we love to promote you guys too! Be sure to tag the market in your posts and use the hashtag #astralafricanmarket so we can repost!
Details:
Facebook: https://www.facebook.com/astralafricanmarket
Instagram: https://www.instagram.com/astral.africanmarket
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